Privacy Policy for OptiMech App

Effective Date: 07/10/2023

1. Introduction

Welcome to OptiMech! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application and services. Your privacy is important to us, and we are committed to safeguarding your personal information. By using the OptiMech app, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information

We may collect the following personal information:

• Name
• Contact Information (email address, phone number)
• Location Data (for service scheduling and delivery)
• Payment Information (credit card details, billing information)
• Device Information (device type, operating system)
• Communication History (correspondence with our customer support)

2.2. User-Generated Content

Any content you provide, such as service requests and reviews, may also be collected.

2.3. Usage Information

We collect information about how you use the OptiMech app, including your interactions with the app's features and services.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1. Service Delivery

To provide and fulfill the services you request, such as repairs and cleaning.

3.2. Communication

To communicate with you regarding your service requests, updates, and support.

3.3. Payment Processing

To process payments for the services you receive.

3.4. Improvement

To improve our services, app functionality, and user experience.

3.5. Marketing

With your consent, we may send you promotional offers, updates, and newsletters.

4. Disclosure of Your Information

We may share your personal information with:

4.1. Service Providers

Contractors and service professionals who help us deliver the services you request.

4.2. Payment Processors

Third-party payment processors to facilitate payment transactions.

4.3. Legal Requirements

To comply with legal obligations, protect our rights, and respond to lawful requests from authorities.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices

6.1. Access and Updates

You can access and update your personal information through the app.

6.2. Marketing Preferences

You can opt-out of marketing communications at any time.

7. Children's Privacy

The OptiMech app is not intended for use by children under the age of 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted in the app, and the date of the latest revision will be indicated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

10. Consent

By using the OptiMech app, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Thank you for choosing OptiMech. We value your trust and are committed to protecting your privacy.